Reviews

Michael did a great job! Very professional and courteous. I also appreciated receiving a text message prior to arrival. Thank you all for taking great care of me!

It was time for the routine cleaning and furnace matinace.There was an issue with the return air duct. The repair was made and I'm ready for Winter. I appreciate the reminder call and efficient service. Thank you.

Great to work with.

MIKE did a great job.. I highly recommend your company for HVAC !! Very happy

We found out we had a crack in our old furnace and needed to replace it. We got quotes from many places and were recommended to Duane and First Class by a family member who had a great experience. Duane was wonderful to work with, honest and answered all of my questions. Cherish, the office coordinator was always so kind over the phone when I called multiple times for questions. The techs that installed were kind, respectful and in and out. As a young family with a small child in the house, being told that your home’s heating system poses a massive carbon monoxide risk and will be very expensive to fix is jarring. The other 4 companies we contacted for quotes just fired off an estimate, with Duane we felt like people not numbers and we felt important, taken care of and like someone had our best interest in mind. While it’s never fun purchasing an HVAC system, this went as well as it could have and that’s due to the people who work at First Class. Will be recommending them again.

Great service, friendly staff, on time. Long time customer.

On time and well done! I sure appreciate this company.

Prompt and efficient. Very good to work with.

I am the admin, but contacted the Property Chair, he just said it was excellent.

Very nice company and always right there when you need them.

THANKYOU so much !!!!! U all were great , hardly any wait time Ty Ty Ty

Excellent customer service from both office staff and tech (Mike) who came out. I became a customer in November, 2022 and haven't regretted it once.

Knowledgeable, efficient, friendly service.

Mike was very efficient and a very nice person. Definitely will keep using them as long as I keep my house. Thank you

I have always been happy with the service that I get with First Class Heating and Cooling. They are professional and always resolve my problems. I appreciate how Michael takes care of my systems!!

I came home from work on Tuesday to no heat, our 30 year old furnace would not turn on, I reached out to First Class and Duane came within minutes! They gave us a bid and answered all our questions. Called them Thursday to order and Friday they were here to install! Their name truly fits their standards and work! Total First Class!!! So happy we went local! Thank you Duane and your team!!

Mike was on time, started in the basement and checked the furnace filter, cleaned the coils, and checked the humidfier filter. At the compressor he checked the freon level and washed the inside and outside of the coils. I was totally satisfied with his maintenance checkup.